HealthSpring (formerly Cigna) Medicare Advantage plans are inexpensive. Nearly all of its members have $0 premiums, and the plans that do have monthly premiums are relatively cheap. But HealthSpring’s government quality ratings aren’t great. Its customer complaint rates are high, and departing members report more problems than average with coverage of doctors and hospitals.
Blue Cross Blue Shield is a collective of 33 different companies. BCBS members file few complaints, and it offers many plans with $0-copay generic drugs. But BCBS gets below-average government quality ratings for 2027, and it’s important to remember that cost, quality and member experience can vary by BCBS company and location.
Here’s a look at how HealthSpring (formerly Cigna) and Blue Cross Blue Shield Medicare Advantage compare.
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HealthSpring Medicare Advantage
HealthSpring Medicare Advantage plans are inexpensive, but their quality scores aren’t so good.
Pros
About 93% of members have $0 premiums.
Plans with premiums are relatively inexpensive.
Lower out-of-pocket costs for Tier 2 (most generics) and Tier 3 (preferred brand-names) prescription drugs.
Cons
CMS quality ratings are below average.
Higher-than-average customer complaint rates.
“Problems with coverage of doctors and hospitals” are common on disenrollment surveys.
Other factors to consider
Average government quality rating | 3.37 out of 5. |
Percent of plans with $0 premium | 66%. |
Average non-$0 premium | $21.71. |
Average maximum out-of-pocket spending cap (MOOP) | $6,210. |
Medicare Advantage enrollment | Nearly 700,000. |
Averages weighted by enrollment where relevant. | |
HealthSpring Medicare Advantage plan availability
» MORE: Read our full review of HealthSpring (formerly Cigna) Medicare Advantage plans
Blue Cross Blue Shield Medicare Advantage
Blue Cross Blue Shield plans get few customer complaints and often have $0 copays for generic drugs. But quality ratings are a little below average, and BCBS companies can vary.
Pros
Few customer complaints.
Low out-of-pocket costs for hospital stays.
Many plans have $0 copays for generic drugs.
Cons
Cost, quality and benefits vary among BCBS companies, and you may not have access to one of the best BCBS plans.
Plans with premiums and out-of-pocket costs for prescription drugs can be pricey.
2027 government quality ratings aren't the best.
Other factors to consider
Average government quality rating | 3.75 out of 5. |
Percent of plans with $0 premium | 64%. |
Average non-$0 premium | $59.37. |
Average maximum out-of-pocket spending cap (MOOP) | $6,344. |
Medicare Advantage enrollment | Over 5 million. |
Averages weighted by enrollment where relevant. | |
BCBS Medicare Advantage plan availability
» MORE: Read our full review of BCBS Medicare Advantage plans
Find the right Medicare Advantage plan
It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:
What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?
Is your doctor in-network? If you have preferred medical providers, make sure they participate in the plan’s network.
Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?
Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?
Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?
» MORE: Best Medicare Advantage plans
If you have additional questions about Medicare, visit Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).
Medicare Advantage review methodology
NerdWallet’s Medicare Advantage ratings are based on premiums, out-of-pocket costs, prescription drug coverage, quality data from the Centers for Medicare & Medicaid Services, consumer experience and more. We analyze and calculate ratings for every Medicare Advantage plan sold throughout the U.S. on a curved 5-point scale.
At the national level, we calculate ratings for companies as the average of their plans’ scores, weighted by enrollment.
NerdWallet’s editorial team analyzed companies covering about 87% of all Medicare Advantage beneficiaries in the United States. We reviewed 23 Medicare Advantage brands, with some insurance companies having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.)
The Medicare Advantage marketplace is concentrated among just a handful of companies. In many places, one company serves more than half of the market. At the national level, NerdWallet’s reviews include each of the 10 largest brands by enrollment.
We research and analyze all commercial Medicare Advantage plans and publish reviews for selected companies. At the state level, we review at least one major insurer in every state where Medicare Advantage plans are sold, and we review both of the top two insurers in 40 of those 49 states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.
These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines and full ratings methodology for Medicare Advantage.